Definitions

Removals glossary

The words that appear in removalist quotes, strata rules and insurance documents, explained briefly.

Australian Business Number. Every legitimate removalist has one, and you can look it up free on the Australian Business Register.

Shared truck space on an interstate route, usually cheaper with a wider delivery window.

A fixed charge some removalists add per booking, on top of hourly time.

A one-page document from an insurer confirming a removalist's public liability policy is current.

Building a rigid timber or composite case around an artwork, sculpture or stone top.

The unit of volume used to size trucks and price interstate moves.

Lifting large items over a balcony or through a window when they cannot use the stairs.

The list of items to be moved, used to scope the job and the truck.

A reserved window for the service lift in an apartment or commercial building.

A building's designated vehicle loading area, often underground with a fixed height clearance.

An hourly rate committed in writing before the move, which cannot change on the day.

The distance the crew must carry items between the truck and the door.

The smallest number of hours a removalist will charge, regardless of how quickly a job is finished.

A packing service covering only selected rooms or items, such as kitchens and fragiles.

A padded board a grand piano is strapped to, on its side, for moving.

Using a smaller vehicle to ferry items between a large truck and a hard-to-reach property.

Shared ownership of an apartment or townhouse building, managed under by-laws that often regulate moves.

Cover for your belongings while they are being loaded, carried and unloaded. Also called goods-in-transit or carriers cover.

Time charged for the truck getting to the first address and, sometimes, back to the depot afterwards.

Council permission to reserve kerbside space for a vehicle for a set period.